Effective Date: October 8, 2026
This Payment Policy explains the payment methods accepted by DeeVogue Fashion & Accessories (“DeeVogue”, “we”, “us”, or “our”), operated by DeeVogue LLC, how your payment is processed, and what to do if there is a problem with a payment. It applies to orders placed on our website for delivery within the United States.
1. Payment at a Glance
- All prices and charges are in US Dollars (USD).
- The total shown at checkout is the amount you pay. It includes the item price, shipping (if any), and applicable sales tax.
- Online payments are processed by secure third-party providers over an encrypted (HTTPS) connection. We do not store your full card number.
- Cash on Delivery (COD) is available on eligible orders where offered at checkout.
2. Accepted Payment Methods
The payment methods available for your order are shown at checkout. We currently accept:
| Credit and debit cards | Visa, Mastercard, and American Express |
|---|---|
| Digital wallets | Apple Pay and Google Pay |
| Cash on Delivery (COD) | Pay when your order is delivered, where offered at checkout |
Available methods may vary by order, delivery address, or order value. We reserve the right to exclude certain payment methods in individual cases, for example for security or fraud-prevention reasons.
3. When You Are Charged
- Online payments: Payment is due when you place your order. Your card or wallet is charged at that time, or an authorization is placed on it until the order is confirmed.
- Cash on Delivery: Payment is due in full when your order is delivered. Please have the exact order total ready, as shown on your order confirmation.
An automated confirmation email tells you we received your order. Please see our Terms and Conditions for when a binding contract is formed.
4. Prices, Currency and Taxes
All prices are displayed and charged in US Dollars (USD). Applicable sales tax is calculated at checkout based on your delivery address and shown before you pay. We do not add extra charges after you submit your order. If your bank or card issuer applies its own fees, such as foreign transaction fees for a card issued outside the U.S., those are set by your bank and are not charged by us. For more details, see our Customs, Duties & Taxes page.
5. Payment Security
Your security matters to us.
- Our website uses SSL/TLS encryption to protect data sent between your browser and our servers. You can recognize this by “https://” and the padlock symbol in your browser.
- Card and wallet payments are entered with our secure payment processors. We do not store your full card number, expiry date, or security code.
- We use fraud-prevention checks, and we may ask you to verify your identity or payment details before we accept or ship an order.
To learn how we handle your personal information, please see our Privacy Policy.
6. Declined or Failed Payments
If your payment is declined or fails, your order will not be completed. Common reasons include incorrect card details, insufficient funds, a billing address that does not match your card issuer’s records, or a security block by your bank. Please check your details and try again, use a different payment method, or contact your bank. If you need help, contact us.
If your payment fails but you are shown a pending charge, it is usually an authorization that your bank releases automatically, typically within a few business days.
7. Order Cancellation Due to Payment Issues
We may cancel or hold an order if we cannot verify or receive payment, if we suspect fraud or unauthorized activity, or if a pricing error is found. If we cancel an order after you have paid, you will receive a full refund to your original payment method.
For Cash on Delivery orders, repeated refusal of delivery or non-payment at delivery may lead us to decline future COD orders from the same customer or address.
8. Refunds
Approved refunds are issued to the original payment method used at checkout, unless we agree otherwise with you. For Cash on Delivery orders, the refund is sent by bank transfer to the bank account details you provide to us. We do not issue cash refunds. Your bank or card issuer may need additional time to show the refund in your account. Full details are in our Refund and Returns Policy.
9. Unauthorized Charges and Payment Disputes
If you see a charge you do not recognize or believe a payment was made without your authorization, please contact us right away at support@deevogue.com and also notify your bank or card issuer. If you have a concern about an order, we encourage you to contact us first so we can try to resolve it quickly, often faster than a formal dispute with your bank.
10. Changes to This Policy
We may update this Payment Policy from time to time, for example when payment methods change. Updates will be posted on this page with a revised effective date. The policy in effect on the date you place your order applies to that order.
11. Contact Us
For questions about payments, charges, or refunds, contact:
- Legal business name: DeeVogue LLC
- Registered address: 1314 Diers Ave, Grand Island, NE 68803, United States
- Nebraska Tax ID: 21-2512594 (issued by the Nebraska Department of Revenue)
- Email: support@deevogue.com
- Phone: +1 308-288-1533
- Customer Support Hours: 24/7 (24 hours a day, 7 days a week)
- Returns & Order Processing Hours: Monday–Saturday, 10:00 AM–7:00 PM CT
Have a question about a payment or charge?