Shipping Policy

Effective Date: October 8, 2026

DeeVogue LLC (“DeeVogue Fashion & Accessories”, “DeeVogue”, “we”, “us”, or “our”) wants your order to arrive quickly and reliably. This policy explains our shipping options, processing and delivery times, order cut-off time, and what to do if something goes wrong with your delivery. It applies to orders placed on our website for delivery within the United States.

1. Shipping at a Glance

• Free standard shipping on all U.S. orders, with no minimum order value.
• Orders ship within the United States only.
• Estimated total delivery: 4–6 business days from the order date.
• Tracking information is emailed to you once your order ships.

2. Shipping Options and Costs

The available shipping options and costs are always displayed at checkout before you pay. All amounts are in US Dollars (USD).

3. Where We Ship From and Deliver To

All orders ship from our U.S. warehouse to addresses within the United States. We do not currently ship internationally, and deliveries to other countries are not planned at this time. Because orders ship domestically, no customs duties or import fees apply. See our Customs, Duties & Taxes page for details.

4. Order Cut-Off Time

Our daily order cut-off time is 2:00 PM Central Time (CT), Monday to Friday.

• Orders placed before 2:00 PM CT on a business day: processing begins the same business day.
• Orders placed after 2:00 PM CT, on weekends, or on public holidays: processing begins the next business day.

5. Processing Time and Estimated Delivery

Processing takes 1–2 business days after successful payment confirmation and is already included in the total delivery time below. The estimated delivery time is counted from the time your order is placed until it is delivered.

For Cash on Delivery (COD) orders, the same timelines apply, and payment is collected when the order is delivered.

6. Shipping Carriers

We ship with established carriers such as USPS, UPS, and FedEx. The carrier is selected based on your delivery address and package size.

7. Order Confirmation and Tracking

You will receive an order confirmation email right after you place your order. Once your order has been packed and handed to the carrier, you will receive a shipping confirmation email with your tracking number, so you can follow your delivery online. You can also check your order status anytime on our Track Your Order page.

Please allow up to 24 hours for tracking to update. If you do not see our emails, check your spam or junk folder before contacting us.

8. Delivery Delays

Delivery estimates are provided in good faith but are not guaranteed. Delivery may occasionally take longer because of weather, carrier delays, holidays, or other circumstances outside our control. If your order has not arrived within the estimated window, please contact us. We will check the status of your order with the carrier and keep you updated.

9. Damaged Delivery

If your package arrives damaged, please take photos of the packaging and the damaged items as soon as possible, and contact us at support@deevogue.com within 7 days of delivery with:

• Your order number
• Photos of the damaged package and items
• A brief description of the problem

We will review your case, work with the carrier where needed, and let you know the next steps, which may include a free replacement or a full refund. See our Refund and Returns Policy for details.

10. Missing or Incomplete Delivery

If an item is missing from your order or your delivery is incomplete, please contact us as soon as possible and include your order number, the missing item, and a brief description of the problem. Items in one order may sometimes arrive in separate packages, so please check your tracking emails before reporting a missing item. We will review your case and tell you the next steps.

11. Lost Packages

If your tracking shows the package as delivered but you did not receive it, first check around your property and with neighbors, and allow 24 hours for tracking to update. If you still cannot find it, contact us and we will investigate with the carrier and offer a replacement or refund where applicable.

12. Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays, lost packages, or returned shipments caused by incorrect or incomplete address information. If you notice a mistake right after ordering, contact us immediately. We can only change the address if the order has not yet shipped.

13. Order Changes and Cancellations

Orders can be canceled free of charge before they ship. To change or cancel an order, contact us as soon as possible with your order number. Once an order has shipped, it can no longer be canceled and must be returned after delivery using the process in our Refund and Returns Policy.

14. Returned or Undeliverable Packages

If a package is returned to us because of an incorrect address, failed delivery attempts, refused delivery, or an unclaimed package, additional shipping charges may apply to resend the order. If the order is not resent, the refund will be issued after we receive the package, less any applicable shipping costs for the failed delivery, as described in our Refund and Returns Policy.

15. Policy Updates

We may update this Shipping Policy from time to time. Updates will be posted on this page with a revised effective date. The policy in effect on the date you place your order applies to that order. For how we handle your personal information when shipping, see our Privacy Policy.

16. Contact Us

If you have any questions about your order or delivery, you can reach us at:

• Legal business name: DeeVogue LLC
• Registered address: 1314 Diers Ave, Grand Island, NE 68803, United States
• Nebraska Tax ID: 21-2512594 (issued by the Nebraska Department of Revenue)
• Email: support@deevogue.com
• Phone: +1 308-288-1533
• Customer Support Hours: 24/7 (24 hours a day, 7 days a week)
• Returns & Order Processing Hours: Monday–Saturday, 10:00 AM–7:00 PM CT